Support

Answers and guides to the most common questions and workflows

👋 Getting Started

Adding Items to a List
Adding to your Lists with Easy Search
Creating Lists
Editing Lists
Item Actions
Logging Activity
Moving lists to another group
Ways to Use Sofa

✋ Common Issues

iCloud Sync is “Stuck” on Initial Launch of the App
iCloud Syncing Issues
Sharing Crash Logs

💫 Super Sofa

How the Super Sofa Family Plan Works
Managing Your Super Sofa Subscription
Migrating from a Subscription to a Lifetime Plan
Redeeming an Offer Code
Restore a Subscription Purchase
What is Super Sofa?

⬇️ Data Management

Accessing backup files in iCloud Drive
Backup your Data
Exporting Sofa Data
Import a Sofa Backup
Remove All Sofa Data from iCloud
What can I do with Exported Sofa Data?

🤝 Shared Lists

How to Share a List
Leave a Shared List
Permissions for Shared Lists
Unshare a List

⚙️ Shortcuts

Shortcuts Data Model
Shortcuts for Activity Items
Shortcuts for List Items
Shortcuts for Lists

🎨 Themes

Applying Themes
Changing your App Icon
Previewing Themes

Join the Community

Get help, ask questions, and see how other people are using Sofa
See How to Join